FAQ

When will my order ship? 

In-stock orders ship with in two to three business days. There is a link on each page that describes the shipping time for each item. If for some reason your purchase cannot be shipped with in that time frame Cassandra Lynne will notify you quickly. For more detailed information please read our shipping information page.

What does pre-order mean?

These are items that are out of stock but can be pre-ordered. The item will be sent and soon as it is back in stock. Shipping times average about 2 weeks. If a pre-ordered item cannot be shipped in the two week time frame Cassandra Lynne will let you know quickly.

Do you accept returns?

Yes, we do accept returns. Please see our return and exchange policy.

Can I exchange an item I purchased?

Yes, we do accept exchanges. Please see our return and exchange policy.

Do you ship internationally?

Yes, we ship worldwide. Please read our shipping information page.

Do you offer quantity discounts?

Yes, however at this time we ask that you contact us before making a purchase so we can create a discount coupon for you. Please tell us the item SKU or title that you are wanting to purchase.

Quantity of four of a single item, 10% discount.

Quantity of five or more of a single item, 15% discount.

Do you offer free shipping?

Yes, we offer free, first class, domestic shipping on orders of $100.00 or more.